Frequently asked questions

This page lists some common questions asked by our clients. If you have a question that is not answered here, please do not hesitate contact us and we will answer it for you.

Have you dealt with my type of case before?

Serious Law has dealt with some of the largest and most complex serious personal injury cases to have been concluded in the UK. We have achieved numerous multimillion pound settlements and we have won cases rejected by other law firms as having no prospects of success.

We have extensive experience of cases from across the entire personal injury spectrum including road traffic accidents, workplace accidents, criminal assaults, accidents in public places, medical negligence and work related disease. To discuss your particular circumstances, please do not hesitate contact us.


How much will it cost for me to use your services?

Funding arrangements need to be considered on a case-by-case basis as circumstances can vary greatly. In cases not covered by insurance, we will act on a ‘No win-no fee’ basis, otherwise known as a Conditional Fee Agreement.

Whatever arrangements are made, however, we have a long and proud history of ensuring that our clients' costs are covered and that they receive the maximum amount of the damages possible. To learn more, visit our funding page.


 Do you have any testimonials from previous clients?

We pride ourselves on providing the very best representation to our clients and having an extremely high standard of client service. We can demonstrate this through testimonials from our previous clients, in addition to healthcare and other professionals and charitable organisations

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My injury is not severe. Can I still use your services?

Although our services focus on serious and catastrophic injury cases, we are still able to offer support and help you in your particular situation.

You are always welcome to request our services. We will gladly discuss your specific case and provide advice and assistance wherever we can.


How long will my claim take?

No two serious injuries are exactly the same, and due to their complexity, there is no set duration of time for a serious injury claim to reach a conclusion. It is important for medical and legal professionals involved in the case to assess and fully understand the long-term impact that the injury will have on a person’s life.

It is only with an accurate assessment that the correct rehabilitation and settlement package can be achieved. For more information, please go to our claim process page.


I need immediate financial assistance. How can you help?

During legal proceedings, financial assistance can be provided (when necessary) by what is known as an interim payment. In simple terms, this is where you receive part of your expected compensation before the actual settlement date. We regularly recover interim payments from Defendants and their insurers to assist our clients with all manner of issues including reimbursing lost income, paying for private rehabilitation, assisting with housing needs etc.

Legal proceedings can take time to complete, so it is standard practice to secure interim payments where required early in the case and then throughout the lifetime of the matter. If you would like to discuss any financial issues that you may have with our serious injury claim experts, please do not hesitate to contact us.


 I already have a solicitor. Can you help?

Yes we can.

We at Serious Law LLP often have cases transferred to us from clients who are unhappy with their present solicitor. This is often as a result of lawyers without the necessary expertise and experience acting in complex serious injury cases for which they are not suitably qualified and experienced.

To find out how to transfer your serious injury claim to us, please visit our change solicitor page.


How soon should I get in contact after an injury?

Only as soon as you feel ready to do so. In most cases, starting at the date of the injury, there is a three year time limit to make a personal injury claim.

Therefore, the earlier we are instructed, the sooner we will provide you with the professional help and peace of mind that you need, and deal with any concerns that you may be experiencing. If you would like to learn more, please do not hesitate contact us.